TKYK16 - Quality Management and Engineering

Course Code:	TKYK16
Confirmed:	Feb 18, 2025
Valid From:	Aug 31, 2026

Education Cycle:	First-cycle level
Disciplinary domain:	Technology
Subject group:	Industrial Engineering and Management
Specialised in:	G1F First cycle, has less than 60 credits in first-cycle course/s as entry requirements
Main field of study:	Industrial Engineering and Management

Intended Learning Outcomes (ILO)

Knowledge and understanding

show familiarity with the fundamental quality management principles, practices and tools
display knowledge of how to manage and improve operations using quality management methodologies and tools
demonstrate comprehension of procedures and requirements of quality management systems and the support to sustainability

Skills and abilities

demonstrate skills of planning and conducting improvement projects using process mapping, quality improvement tools, statistical process control, design of experiments and customer-focused product development
demonstrate the ability to collect, assess and analyze process information in order to systematically identify and solve quality related problems within industry and service

Judgment and approach

demonstrate the ability to critically assess and discuss how quality management and engineering can contribute to industrial development through improvement of products and processes
demonstrate the ability to critically assess and discuss the importance of quality applications to improve operations and support sustainability

Content

The Quality Management (QM) and Engineering course provides knowledge and understanding to acquire business operational excellence through sound and practical Quality Management implementation.

The course includes the following elements:

QM principles - cornerstones of Total Quality Management
QM Practices
QM Tools - problem solving approaches
Design for Quality
Production for Quality
QM for sustainable development

Type of instruction

In order to encourage active learning and participation of students, the course is designed to include assignments connected to industry examples. The teaching consists of lectures, where theoretical perspectives are presented; seminars for discussion of cases; workshops for opportunities to apply central methods; and regular supervision to support the assignments.

Entry requirements

General entry requirements and taken course Leadership and Project Management, 7,5 credits (or the equivalent).

Examination and grades

The course is graded 5, 4, 3 or U.

The course is examined through the group and individual assignments, and written examination. In order to pass the course the student needs to be approved on all three parts: group and individual assignments, and a written examination. The results from the examination are weighed together to form the final grade.

Registration of examination:

Name of the Test	Value	Grading
Examination	3 credits	5/4/3/U
Assignment	4.5 credits	G/U

Course literature

Please note that changes may be made to the reading list up until eight weeks before the start of the course.

Title: Quality From Customer Needs to Customer Satisfaction
Author: Bo Bergman and Bengt Klefsjö
Pubisher: Studentlitteratur, 2010

COURSE SYLLABUS